As part of our ongoing commitment to maintain the highest standards of service and reliability, we are conducting a scheduled disaster recovery test of our infrastructure. This exercise is crucial for ensuring our systems can recover swiftly and effectively from any potential disruptions.
Testing Date: 25/04/2026 @ 11:00 AM
Expected Duration: 4 Hours
During this period, you may experience brief service interruptions on the services mentioned above. We have taken extensive measures to minimize any disruption and to ensure that our systems continue as normal during this test.
Why Is This Important?
This testing is a proactive step to:
As part of our ongoing commitment to maintain the highest standards of service and reliability, we are conducting a scheduled disaster recovery test of our infrastructure. This exercise is crucial for ensuring our systems can recover swiftly and effectively from any potential disruptions.
Testing Date: 03/01/2026 @ 11:00 AM
Expected Duration: 4 Hours
During this period, you may experience brief service interruptions on the services mentioned above. We have taken extensive measures to minimize any disruption and to ensure that our systems continue as normal during this test.
Why Is This Important?
This testing is a proactive step to:
Contact Information: Should you have any concerns or require further clarification, please do not hesitate to contact our support team at Support@pagentra.com. We are here to assist you at every step and ensure your experience is not impacted. We appreciate your understanding and cooperation as we work to keep our services robust and reliable. Thank you for your continued trust in us.
As part of our ongoing commitment to maintain the highest standards of service and reliability, we are conducting a scheduled disaster recovery test of our infrastructure. This exercise is crucial for ensuring our systems can recover swiftly and effectively from any potential disruptions.
Testing Date: 13/09/2025 @ 11:00 AM
Expected Duration: 4 Hours
During this period, you may experience brief service interruptions on the services mentioned above. We have taken extensive measures to minimize any disruption and to ensure that our systems continue as normal during this test.
Why Is This Important?
This testing is a proactive step to:
Contact Information: Should you have any concerns or require further clarification, please do not hesitate to contact our support team at Support@pagentra.com. We are here to assist you at every step and ensure your experience is not impacted. We appreciate your understanding and cooperation as we work to keep our services robust and reliable. Thank you for your continued trust in us.
The network provider has identified and addressed the root cause. In addition, we have implemented additional network routes to ensure traffic can be seamlessly rerouted to the next available datacenter in the event of any future disruptions.
Network issue : 11/08/2025 @ 11:33 AM to 11:44 AM
Duration: 11 Mins
During this period, the customer have experienced a brief service interruptions while accessing applications.
Contact Information: Should you have any concerns or require further clarification, please do not hesitate to contact our support team at Support@pagentra.com. We are here to assist you at every step and ensure your experience is not impacted. We appreciate your understanding and cooperation as we work to keep our services robust and reliable. Thank you for your continued trust in us.
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